Support
Innovation also involves designing details.
Request the perfect layout that suits your needs.
Thanks to the flexibility and experience of our designers, we can interpret and implement any customer request, starting from a simple idea to the full layout. A comprehensive analysis of the ideal composition, customised according to the space, number of meals, type of menu and work environment. All in compliance with the many regulations provided for in the various countries in the world and with the specific requirements of the certification bodies.
Learn how to make the most of Olis products.
An exclusive advantage for you and your work.
Olis offers its customers full and ongoing technical support when using its appliances, so you can obtain the best performances.
This team consists of professional chefs that are not just consultants, since they are used to working in the kitchen on a daily basis.
Service available upon request by contacting our commercial/sales network.
Thanks to our Service Centres, the service we offer is complete.
Efficient and qualified assistance in order to suit your needs.
“Consumers pay great attention to the level of service offered by companies: 90% states that an efficient customer service influences purchasing decisions almost as much as the relationship between the price and value obtained (91%).”
Since we are aware of how important after-sales services are, we have created an organisational structure to support Olis customers in the best possible way. We provide assistance with technicians specialised in cooking and refrigeration, who you may contact directly at the address: service@olis.it
100% up-to-date staff
We organise courses to ensure practical training for our staff, so that they receive adequate training on Olis appliances in order to ensure efficiency and effectiveness during all stages of assistance.
Technical documentation online
On the OLIS website www.olis.it, after creating a password, you will be able to download the technical documentation. By registering to the Service Review, you will receive additional technical information
Advice on
spare parts
We offer you our expertise in supporting the purchase of original spare parts managed bya dedicated office, which you may contact at the following address: parts@olis.it
Olis Service
A technical support team is always on hand to meet any after-sales service request.
CLICK ON THE MAP TO FIND YOUR NEAREST SERVICE CENTRE OR DISTRIBUTOR
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Reserved area
The OLIS WEB SERVICE AREA has been implemented and got a new look.
Starting from today, it will be possible to serf by all devices, pc, tablet and smartphone in a faster and easier way.
You will find all documentation in a simpler and quicker way thanks to the new “responsive” interface which has been updated in its potential too.
Easy consultation of exploded tables
The access to the exploded views is faster and direct, thanks to the possibility of selecting each table.
Have you got already an account?
It is not needed to register its profile once again. You will log with your already registered profile datas.
QR CODE
Take a picture of the QR code placed on each equipment and find all the needed info. From today on, you can do it directly in Olis webpage , getting the info faster!
Old APP
By this improvement , the use of the previous APP, dedicated to the reserved area services, become obsolete. For this reason the App will be discontinued and will be no longer available.
